Our Policy:

The ensuing terms and conditions, implemented by Sunny Glass & Mirrors, govern all contracts, agreements, or sales involving SGM products (referred to as "sale" or "sales"). Any alterations, amendments, or changes to these General Terms and Conditions of Sale must be mutually agreed upon and executed in writing by Sunny Glass & Mirrors.


Price

Unless specified otherwise, all prices and services are net F.O.B. Sunny Glass & Mirrors (SGM) in the Bronx, NY location. Prices are subject to change without notice, aligning with SGM pricing indices and policies in effect on the date of manufacturing commencement. Prior to order entry, customers are responsible for verifying hardware parts, quantities, and finishes listed in the proposal. Any changes in these aspects will necessitate an adjustment to the quoted amount.



Delivery

Delivery occurs either upon the buyer's receipt and/or pick up of the goods at Sunny Glass & Mirrors' factory, or upon loading of the goods onto a carrier for transport to the buyer's designated address, whereby Sunny Glass & Mirrors provides tail gate delivery. If the buyer fails to designate a delivery address, charges may accrue. "Sunny Glass & Mirrors is not liable for any damages, losses, delays, or inability to manufacture, fabricate and/or deliver goods caused by circumstances beyond its control, including but not limited to fire, flood, embargo, strike, labor disputes, material shortages, transportation delays, laws and regulations, acts of God, terrorism, war, riot, civil disorder, pandemic, or any other which could prevents Sunny Glass & Mirrors from conducting its usual course of business.


Returns

In order to return goods, the Buyer must obtain prior written consent and shipping instructions from SGM. The Buyer is responsible for all freight and shipping charges on authorized returns, which must be prepaid. Unauthorized returns may be refused or rejected by SGM, and their retention will not be considered as an authorized return. SGM's receipt and retention of any return will not be considered as an admission that the goods do not meet specifications or have any defects in material or workmanship.

Sales Tax

Sunny Glass & Mirrors is required by law to charge and remit sales tax in certain States, based on the delivery address of the order, unless the Buyer provides SGM with a tax exemption certificate or capitol of improvement certificate. In all other States it is the Buyer’s responsibility to pay the sales tax (or use tax) directly to the appropriate State taxing authority. Please check your sales agreement to determine whether sales tax was charged by SGM.

Payment Terms

For residential clients, payment in full is required before orders can be released. Any payments that are overdue or delinquent will accrue interest at a rate of one and one-half percent (1 ½%) per month or at the maximum legal interest rate. Commercial clients are required to make a payment of 40% of the goods' price to start production, 30% at the beginning of installation, and 30% upon completion. There will be a 3% convenience fee for credit/debit cards. Written consent from Sunny Glass and Mirrors is required for all price and adjustment changes.